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Shipping Policy

Effective Date: 5/14/26

Thank you for choosing Cyberworks PC. We take great care in building, packaging, and shipping every custom PC system. Please review our shipping policy below before placing your order.

1. Processing & Build Times

All systems are custom-built to order. Standard build and processing times are typically:

  • Custom Gaming PCs: [5–15] business days

  • Prebuilt Systems: [2–7] business days

  • Parts & Accessories: [1–5] business days

Build times may vary depending on:

  • Part availability

  • Order volume

  • Custom modifications

  • Holidays or carrier delays

Customers will receive updates if significant delays occur.

2. Shipping Methods

Cyberworks PC ships through trusted carriers such as:

  • UPS

  • FedEx

  • USPS

Shipping options and estimated delivery times are shown at checkout.

3. Shipping Costs

Shipping costs are calculated based on:

  • Package size and weight

  • Shipping destination

  • Selected shipping speed

  • Insurance requirements

Any applicable shipping fees will be displayed before purchase completion.

4. Signature Confirmation

For security purposes, high-value orders may require:

  • Adult signature confirmation upon delivery

  • Identity verification in certain cases

This helps protect customers against theft or delivery fraud.

5. Packaging & Protection

All PCs are professionally packaged with protective materials to reduce the risk of shipping damage. Some systems may include internal foam packaging that must be removed before powering on the PC.

Customers are responsible for inspecting and removing any internal packing materials included for transit protection.

6. Shipping Insurance

Orders may include shipping insurance for protection against:

  • Loss

  • Theft

  • Shipping damage

If your package arrives damaged:

  • Contact Cyberworks PC within [48 hours] of delivery

  • Keep all original packaging materials

  • Provide photos of the packaging and damage

Failure to report shipping damage promptly may affect claim eligibility.

7. Tracking Information

Once your order ships, you will receive:

  • A tracking number

  • Carrier information

  • Estimated delivery date

Tracking updates are provided by the shipping carrier and may occasionally experience delays.

8. Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Cyberworks PC is not responsible for:

  • Delays caused by incorrect addresses

  • Lost packages due to customer address errors

  • Additional carrier fees for rerouting shipments

If an order is returned due to an incorrect address, reshipping fees may apply.

9. International Shipping

[Choose one:]

  • Cyberworks PC currently ships only within the United States.

OR

  • International shipping may be available to select countries. Customers are responsible for:

    • Import taxes

    • Customs duties

    • VAT fees

    • Local regulations and restrictions

Delivery times for international orders may vary significantly.

10. Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Cyberworks PC is not responsible for stolen packages. Customers should contact the shipping carrier directly to file claims when applicable.

We recommend shipping to secure locations whenever possible.

11. Delays Beyond Our Control

Cyberworks PC is not liable for shipping delays caused by:

  • Weather

  • Natural disasters

  • Carrier service interruptions

  • Customs processing

  • Labor strikes

  • Other unforeseen events

12. Contact Us

If you have questions regarding shipping, tracking, or delivery issues, please contact:

Cyberworks PC
Email: cyberworkspc@gmail.com
Phone: 515-0460-1978

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